Tree of savior's known issues

We are aware of the problems some of you are experiencing while trying to log into the game. For the following known issues, please try the solutions we suggest. This thread will be continuously updated.

 

1. $No Data$ texts in-game

 

For players that see $No Data$ texts in-game instead of normal text, please try the following.

 

a) Go to Steam/steamapps/common/TreeOfSavior/release

b) Open release.revision.txt

c) Erase the number that is typed in the file

d) Save the file and close it

e) Restart the game

 

2. Unable to advance in class

We are aware that some of you are experiencing problems when trying to advance in class. The dev team is currently looking into this and an announcement will be made as soon as the issue is resolved.

 

3. Issues with controllers

Playstation 3, Playstation 4 and Xbox 360 controllers should be fully functional. However, we are aware of some issues with Xbox One controllers and the dev team is working on compatibility. Please note that mouse controls will not work properly when using controllers as your main input device.

 

4. Server bottleneck issues

The server bottleneck problem seems to be much worse than expected. We are currently looking into several options to mitigate the problem, including creating a new server.

We have not yet reached a final decision on the details and will let you know as soon as possible. Please do not use any of your Founder's Pack items since a pseudo item transfer is also being considered.

 

Pseudo item transfer : transfer of Founder's benefits to another team on a different server / different from a full team transfer

 

Please let us know if you are experiencing other problems. When reporting issues, please be as detailed as possible. Screenshots, character/Team/server/class details, and timestamps would be greatly appreciated. That way we can have more information to work with on a more specified problem allowing it to be resolved faster.

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