About Refund in U4GM.com

Trove Date: Dec/19/16 19:40:57 Views: 1760
 

Statement

U4GM always gurantee the safety of purchase from all customers, and make sure the price is cheap and fair. Please order here with no concern.


The notification of refund


1. The buyer could ask for refund after paid successfully before the order was completed without any condition.
2. We will close the order and refund the payment back to its customer when orders couldn't be completed in 72 hours.
3. We wont perform refund in the situation of any order was completed here .


Resolution of order with issues


Because of the wrong information filling by customer which cause the delay of the delivery, we will contact the customer by mailing in first time to help them to correct the information. We will try to mail customer while they filled out  the order in 24 hours and 48 hours after the first email sent. We will perform refund after the order received in 72 hours and without response got from customers till then.



Resolution of shortage in the stock

For the orders those couldn't be completed in time due to the shortage in the stock, we will offer options to help customers to resolve it. And we will refund payment back to any customers immediately who don't want to wait.



Resolution of other problems
Please contact us in live chat or mail to [email protected] if any order which couldn't be completed in time by any specific circumstance.

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