About Refund in U4GM.com

Trove Date: Dec/19/16 06:40:57 Views: 1215
 

Statement

U4GM always gurantee the safety of purchase from all customers, and make sure the price is cheap and fair. Please order here with no concern.


The notification of refund


1. The buyer could ask for refund after paid successfully before the order was completed without any condition.
2. We will close the order and refund the payment back to its customer when orders couldn't be completed in 72 hours.
3. We wont perform refund in the situation of any order was completed here .


Resolution of order with issues


Because of the wrong information filling by customer which cause the delay of the delivery, we will contact the customer by mailing in first time to help them to correct the information. We will try to mail customer while they filled out  the order in 24 hours and 48 hours after the first email sent. We will perform refund after the order received in 72 hours and without response got from customers till then.



Resolution of shortage in the stock

For the orders those couldn't be completed in time due to the shortage in the stock, we will offer options to help customers to resolve it. And we will refund payment back to any customers immediately who don't want to wait.



Resolution of other problems
Please contact us in live chat or mail to [email protected] if any order which couldn't be completed in time by any specific circumstance.

News & Guides
05
Jul
Trove - The Final Week Of Dino Attack Event

This week's highlight is the Dino Attack event in Trove since the event will end at 4AM on July 11. What you need to do this week is conquering cold-blooded carnivores and collecting cool loot!

12
Jun
Make Flux By Doing Dungeons In Trove

Making Flux isn't easy but getting your ready for the update is easy with these tips and tricks. This article focus on making Trove flux in game. Doing Dungeons can be a good method to farm enough flux.

20
May
Trove Preview Teaser - Console Megalithic Update

According to latest livestream, the new Producer on Trove, Rick "Din Othar" White announced that the Megalithic Update has been submitted to Sony and Microsoft for certification where the console makers approve builds of games, and will require several weeks to complete.

15
May
Trove - PS4 Stability Patch Will Be Available On May 15

According to Trove, there will be a stability patch that released for the PS4 version of Trove offline at 7:00 am PDT on May 15, 2017. There will be 4 hours for downtime of Trove servers.

14
Jul
Trove: The Summerfest Livestream And New Sageosaurus Mount

This week's livestream was released by Trove. A Trove fan, TeeKayM designed a special mount and Trion added it to the game. Trovesaurus will periodically restock this mount so that players can always get one.

10
Jul
Trove Livestream Weekly - Animation And Chill (July 7)

The latest livestream is about animation in Trove. Watch the video to learn more.

Trove Topic

Vote and Event

Hot Trove News

31
Jul
Trove Livestream - Darknik Dreadnought Preview (7/28)

Eclipse is the focus of this week's Trove livestream. In the livestream, you can preview the incredibly powerful new boss of Shadow Towers, Darknik Dreadnought in advance since these updates will be showed on August 22.

29
Jul
Trove: Revamped Reward System For Shadow Tower

The Trove Eclipse has not only brought invasion to Shadow Tower, but also upgraded a new reward system!

28
Jul
Trove: Earn Crystallized Sun Sparks In The Gathering Light Quest

As the launching of Sunfest, Trove offers daily login rewards with the Gathering Light quest for two weeks.

26
Jul
Trove: Shadow Invade With The Coming Of Eclipse

Trove has its own Eclipse now! It's said that there is a total solar eclipse bringing new invasions to the Shadow Tower.