Privacy Policy

Policy Overview

We collect and use personal data only as needed to provide our services and complete transactions. In some circumstances, verification may require us to collect additional information that can identify you directly or indirectly.

This Privacy Policy explains how we collect data, how and why we use personal data, and how you can access, update, or control the way we handle your personal information.

If you have questions about our practices or your rights, contact our data protection team at [email protected]. This inbox is actively monitored and managed so that we can provide reliable support.

We have also created a Privacy Center that provides answers to frequently asked questions, quick access to account settings, instructions for exercising certain rights, and definitions of key terms and concepts used in this Privacy Policy.

Information We Collect

We collect information to provide a better experience when you use our services. We collect personal information directly from you when you:

1. Register as a U4GM member or a U4GM Promotion Alliance member;
2. Purchase our products or services;
3. Participate in sweepstakes, surveys, or other promotions that require information.

While providing services, we may also collect information relating to your account and requests, including an account number, purchase time, product updates or expiration, information requests, customer service requests, and details about your request and our response or instructions.

Information from Other Sources

We may receive additional data about you from other sources, including publicly available databases or third parties that provide data to us, and may combine it with information we already hold. This may help us update, extend, and analyze the accuracy of our records, identify potential customers, and provide products or services that may be relevant to you.

If you provide personal information about another person, or another person provides information about you, we will use that information only for the specific purpose for which it was provided.

Automatic Collection, Cookies, and Similar Technologies

Cookies and similar technologies on our website may track browsing behavior, clicked links, purchased items, device type, and how you use and interact with our services. This information helps us provide more relevant products, improve the website and mobile application experience, and analyze and improve service performance.

We may also collect your IP address and use it to estimate your general location so that services can be appropriately personalized. For more information about the technologies we use and how to manage them, please review the Cookie Policy.

When you use and interact with our services, we may automatically collect:

• Metadata, log files, cookies, or device IDs;
• IP address, browser type, browser settings, plug-ins, and language preferences;
• Date and time of service use;
• Device type, operating system, device settings, application ID, and unique device identifiers;
• Error data and information about interactions with features, content, and links;
• Interaction information from third-party features such as social media plug-ins.

Some automatically collected data may be used to estimate your location.

How We Use Information

We seek to minimize the data we collect and limit its use to situations where we have your permission, need it to provide services you purchase or interact with, or are required or permitted to use it for legal or other lawful purposes.

We may use information to:

• Provide, improve, update, and enhance our services;
• Process and understand your purchase, use of, or interaction with our services;
• Detect and prevent fraud and abuse involving our services and systems;
• Compile aggregated statistics about service usage;
• Understand and analyze how our services are used;
• Determine which products and services may be most relevant to you.

Most collected data is generally aggregated or relates to the use of our services and is not directly linked to personal data. When information is personal data, or is associated or linked with personal data, we handle it accordingly.

Website Analytics

We use web analytics tools such as Google Analytics to understand how you interact with our website or mobile application. This may include the pages you visit, websites visited before reaching our site, time spent on each page, the operating system and browser used, and network and IP information.

These tools may place a persistent cookie in your browser so that you can be recognized as a unique user on a later visit. A cookie can be used only by the relevant service provider; for example, Google uses the cookie associated with Google Analytics.

Information collected through cookies may be processed by service partners and stored on servers outside your country of residence. Although this information generally does not include direct personal details such as a name, address, or billing information, service providers use and share collected information according to their own privacy policies.

You may control these technologies through the settings described in our Cookie Policy, a cookie banner that may appear when you first visit a webpage, your browser cookie settings, or third-party tools such as Disconnect or Ghostery.

Your Choices and Rights

Where the relevant features are available, you may log in and use Account Settings to access, view, update, delete, or migrate personal data, or update subscription preferences. Visit our Privacy Center for more information and guidance about accessing, updating, or deleting data.

If you request deletion of personal data that is still required for a product or service you purchased, or that must be retained for lawful business use, legal obligations, or contractual recordkeeping, we may need to wait until those requirements no longer apply before completing the request.

If you cannot access Account Settings or the Privacy Center, you may contact us through one of the methods listed in the Contact Us section below.

How We Protect, Store, and Retain Data

We follow generally accepted standards to store and protect the personal data we collect during transmission, receipt, and storage, including the use of encryption where appropriate.

We retain personal data only for as long as necessary to provide the services you request or to satisfy lawful legal or commercial purposes. Applicable retention reasons may include:

• Laws, contracts, or similar obligations that apply to our business operations;
• Maintaining, explaining, asserting, or enforcing legal or contractual rights;
• Keeping adequate and accurate business and financial records.

If you have questions about the security or retention of your personal data, contact us at [email protected].

Additional Information

“Do Not Track” Notifications

Some browsers allow users to automatically notify websites that they do not want their browsing activity tracked. Industry participants have not reached a common understanding of what “Do Not Track” means in this context. Like many websites and online services, we do not currently change our practices when we receive a “Do Not Track” signal from a visitor’s browser. To learn more, visit www.allaboutdnt.com.

Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If the policy changes, we will post the changes on the Privacy Policy page or another appropriate location so that you can understand what information we collect, how we use it, and the circumstances in which it may be disclosed.

If we make a material change to this Privacy Policy, we will provide notice by email or by posting a notice on our home page at least thirty (30) days before the change takes effect.