Company: [email protected]
U4GM cares about your privacy. Therefore, we collect and use your personal data only to provide you with the data necessary for our services and transactions.
Sometimes because of the need for verification, we need to collect other data that can identify you directly or indirectly.
COOLPLAY TECHNOLOGY CO., LIMITED(36-44 Pak Tin Pa Street, Tsuen Wan, New Territories, Hong Kong Room A3, 9th Floor, Xinyi Industrial Building)
If you have any questions about our practices or any of your rights at any time, please contact our data protection team at [email protected]. This inbox is actively monitored and managed by us so that we can provide a reliable experience that you can rest assured.
What information do we collect?
We collect information to give you the best experience when using our services. When you use our services in the following ways, we collect personal information directly from you:
(1) Register U4GM members and U4GM Promotion Alliance members
(2) When purchasing our products or services
(3) Participate in sweepstakes, surveys, or other promotions that may require you to provide information.
However, we will also collect additional information as we provide services to you to ensure the best performance is achieved. These collection methods may not be obvious to you, so we would like to emphasize and explain these methods more below (which may change from time to time) and how to proceed:
When you use our services, we collect information about your accounts, such as account number, time of purchase, product update or expiration, information request, customer service request, and details about your request or our response. Or instructions.
When you use the service and interact with our services, we automatically collect data about the usage of the service, including metadata, log files, cookies/device IDs, and location information. This information includes specific data about your interactions with these (including from third-party, such as social media plug-ins) features, content and links, Internet Protocol (IP) addresses, browser types and settings, date and time of use of the service, Information about browser configuration and plug-ins, language preferences and cookie data, and information about devices accessing the service (including device type, operating system, device settings, application ID, unique device identifier, and error data). Some of these collected data may be used to estimate your location.
We may receive additional data about you from other sources, including publicly available databases or third parties to whom we have purchased data, and may combine such data with information we already have about you. This allows us to update, extend and analyze the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us with personal information about others, or if others provide us with your information, we will only use such information for the specific reasons provided to us.
How we use information.
We strongly believe that we minimize the data we collect and limit its use and purpose to: (1) in the case of our permission, (2) providing services that you purchase or interact with, or (3) compliance may be required or Allowed legal or other legal purposes.
Designed to improve, update and enhance the services we provide to you. We collect a variety of information about your purchase, use, and/or interaction with our services.
We will use this information to:
Detect and prevent fraud and abuse of our services and systems
Gather aggregated statistics about service usage
Understand and analyze how you use our services and which products and services are most relevant to you.
Most of the data collected are usually aggregated or related to the use of our services by individuals and is not linked to any personal data, but in terms of its own personal data, or when it is related or linked to personal data, we Will be handled accordingly.
To easily access, view, update, delete or migrate your personal data (if available) or update your subscription preferences, log in to your account and access Account Settings. Please visit our Privacy Center for more information and guidance on accessing, updating or deleting data.
If you make a request to delete your personal data and it is required for the product or service you purchased, then only if any of the services you purchase or need no longer need to comply with our legal business use or legal or contract record keeping Your request will only be accepted upon request.
If for any reason you are unable to access your account settings or our Privacy Center, you can also contact us via one of the methods described in the "Contact Us" section below.
How we protect, store and retain your data.
We follow generally accepted standards to store and protect the personal data we collect, whether during transmission or during reception and storage, including the use of encryption where appropriate.
We only retain personal data when necessary to provide the services you request and are legally used for various legal or commercial purposes. These may include applicable retention periods:
Authorized in accordance with laws, contracts or similar obligations applicable to our business operations;
To maintain, explain, maintain or enforce our legal/contractual rights; or
Need to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at [email protected].
"Do not track" notifications
Some browsers allow you to automatically notify you of websites you visit that "don't track" your browsing activity. Industry participants did not reach a consensus on the meaning of “don't track” in this environment. Like many websites and online services, when we receive a "don't track" signal from a visitor's browser, we don't currently change our approach. To learn more about Do Not Track, you can visit www.allaboutdnt.com.